happygorilla755
June 25, 2020
"Great customer service"
I purchased two cimmaron toilets at Lowes a few weeks ago. I am renovating my home. My contractor tried to install the toilets but there was a problem with the base. My contractor called Kohler customer service and within a few hours they took care of everything. They arranged for me to pick up upgraded
Toilets at Lowes the same day without returning the rather heavy ones I bought. They were great
beautifulbear703
January 11, 2020
"Fantastic customer service"
Had a minor issue with my Kohler bath faucet. Called customer service and replacement parts were at my home within a week free of charge. Otherwise their products have been flawless but the service gives me confidence if there is ever a future issue.